OUR PURPOSE
Our Purpose
Our purpose is simple yet profound: Honoring Lives. Healing Hearts. Guided by our core values of putting Families First, acting with Honesty, Integrity, and Compassion, empowering our Team, committing to Excellence, and Creating Lasting Relationships, we are here to serve you during your time of need. Our Family Promise is to always put your family’s needs first and to honor your loved one in a dignified way. If any of our services do not meet these promises, we will refund or reduce a portion of that service. Thank you for trusting us to care for your family.
Our Core Values:
Honesty, Integrity, Compassion
We give 100% effort, 100% of the time and look for ways to improve the experience for our families
Families First
We believe supporting families experiencing loss is our top priority, understanding the impact, providing care, and support.
Create Lasting Relationships
We understand that by exceeding our family's expectations we have begun a long-term relationship.
Committed to Excellence
We don't just work at Caldwell Parrish, we love what we do. We have a genuine interest in our vision and consistently strive to grow both personally and professionally.
Team Empowerment
We make decisions on behalf of the Caldwell Parrish and our families, knowing that we would make the same decisions if it was for our business or family.
Our Proven Process:
Listen & Guide
At Caldwell Parrish Funeral Home & Crematory, we focus on giving you personalized attention by truly understanding your unique needs and wishes. We listen with compassion, offer expert guidance, and ensure clear communication to create a supportive environment throughout the entire process.
Plan
At Caldwell Parrish Funeral Home & Crematory, we carefully plan every detail of the service to align with your wishes and traditions. Our team handles all logistics and provides expert advice, ensuring a seamless and respectful experience during this challenging time.
Commit
We guide you through every step of the process, offering clear instructions and support to ensure your documents are prepared and filed accurately and promptly. Our goal is to make this part of the process as smooth and stress-free as possible for you.
Execute
Our staff ensures everything is set up an hour before your arrival and will be introduced to you, remaining attentive to your needs. During the visitation and funeral, we guide you through each step, including reviewing instructions about jewelry and other items before burial or cremation.
Care
We’ll stay in touch with you in the coming days or weeks, offering ongoing support through programs like Grieve Well, Live Well, and Domanicare. We’ll also call you when your death certificates are ready and to let you know if there are any additional resources you might need.